Contact Us – Nibasu-US

Contact Us

📞 Contact Us — Nibasu Healthtech

We’re always happy to hear from you! Whether you have questions about our products, need help with an order, or want to know more about Nibasu Healthtech, our support team is ready to assist you.

🏢 Registered Business Address

Nibasu Healthtech
Sri Nagar, Saraswati Vihar,
Rani Bagh, Delhi – 110034,
India

📧 Email Support

For all order-related, product, or partnership queries, please write to us at:
✉️ nibasuhealth@gmail.com

We typically respond within 24–48 business hours.

📞 Phone Support

📱 +91-9990849293
Our support hours:
🕒 Monday – Saturday: 10:00 AM to 7:00 PM
(Sundays & public holidays closed)

💬 Customer Care Assistance

For faster help, please include your Order ID, Registered Email, or Product Name in your message.
Our support team will guide you on refunds, returns, product details, and other inquiries.

🗺️ Visit Us

You can also reach us at our registered business location during business hours.
(We recommend scheduling a visit in advance.)

📍 Nibasu Healthtech
Sri Nagar, Saraswati Vihar,
Rani Bagh, Delhi – 110034, India

Frequently asked questions

Nibasu is India's leading digital healthcare platform, where you can buy medicines online with discount. Buy medicine online in Delhi, Mumbai, Bangalore, Hyderabad, Pune, Gurgaon, Noida, Kolkata, Chennai, Ahmedabad, Lucknow and around a 1000 more cities. Besides delivering your online medicine order at your doorstep, we provide accurate, authoritative & trustworthy information on medicines and help people use their medicines effectively and safely.

From the time of shipping, it will take about 3-4 days for your order to reach you. If you have placed an order with multiple items, please note that your items may arrive in multiple shipments. The estimated delivery times are indicative, and, on some occasions, there might be some unavoidable delays beyond our control. We will keep you informed in case of any delays.

We will try our best to get your products to you within the estimated delivery times. In case the package has not reached you by the expected delivery date, please write to us atnibasuhealth@gmail.comand we'll resolve your issue at the soonest.

You can cancel your order before it is dispatched by contacting our customer support. Once dispatched or ready for shipment, cancellation is not possible.

For all products purchased at Nibasu: Prepaid orders above ₹599 are shipped to you FREE of cost. Orders equal to or below ₹599 have a shipping fees for all parts of India. Please note that additional ₹20 handling fees is applicable for all Cash on Delivery orders. For more information, please refer to Nibasu'sshipping and refunds policy.